Dawn M. Cannon is the Executive Vice President of Bank Operations for EnerBank USA, a nationwide provider of unsecured home improvement loans, and has primary responsibility for overall bank operations and information technology. Her areas of responsibility include information technology systems and infrastructure, information security, consumer lending, loan documentation, client services, contractor support, collections, customer relations and complaint resolution, business continuity, project management, physical premises and facilities management, office management, asset management and process improvement. Dawn has worked for EnerBank USA for over 11 years serving in a variety of management positions in the areas of accounting, IT and operations. Prior to joining EnerBank USA, she worked in the manufacturing industry for several years with a specialty in cost accounting. She also volunteers her time and resources by serving as a volunteer tax preparer for the IRS’ Volunteer Income Tax Assistance (VITA) Program, serving on an employer committee for People Helping People of Utah, and serving as a member of the United Way of Salt Lake’s Women’s Leadership Council. Born and raised in the state of Michigan, Dawn holds a B.S. in Accounting from Baker College and an MBA with a concentration in Finance from Spring Arbor University; graduating summa cum laude in both programs.