You need to stimulate the emotional intelligence of your employees
When many business owners think of what to improve in their employees, they think of technical skills. However, while not often thought of, emotional intelligence is also important in the workplace. Here, we are going to take a look at how critical emotional intelligence is and how an owner or manager can stimulate it in their workforce.
1. Colleagues Are More Likely to Lean On One Another
Think about this example. If a student is struggling on an assignment and doesn’t reach out for help, they are likely to continue to struggle to comprehend the material. On the other hand, if they know there’s aid out there that will truly help, they are likely to reach out. For instance, if they knew they could find an essay writer to help them with writing works, they would probably turn to it.
This same principle applies within a company. If there is little communication or unwillingness to exhibit misunderstanding, colleagues are more likely to reach out to one another. Even further, it’s also probable that a workforce such as this would be less afraid to communicate with management as well. All in all, it can make for a more welcoming and cohesive environment.
This is in large part because people with these skills are less likely to get caught up in ugly power struggles as well.
2. Individuals Are More Self Aware
If someone is emotionally intelligent, that means that they are better not only with others but with introspection as well. This entails that they can take a step back and look at themselves and honestly assess their strengths and weaknesses. This makes them more prepared to grow as an individual and as a member of the organization.
3. It Increases Motivation
A lack of motivation can be another productivity killer in the workplace. When someone is emotionally intelligent, though, they are much more likely to be intrinsically motivated. The Irish Journal of Applied Social Studies specifically noted the importance of emotional intelligence to keep individuals currently experiencing unemployment to stay motivated in their search.
4. They Will Work Well Internally
If you’ve ever been in an office where colleagues couldn’t work well together, you’ve seen how damaging it can be to productivity. Those with high EI are better at relating to and cooperating with others – even if they aren’t particularly close.
This is particularly helpful as workplaces grow in diversity. This is because it will bring to the table the ability to be able to interact with different types of people effectively and it will also aid employees in serving customers as well.
5. Not Afraid to Voice Ideas
Emotional skills also lend themselves to people being more outspoken about their ideas. This is important because to celebrate the diversity we mentioned before, the differences in ideas and approaches need to be respected. In addition, groupthink can be detrimental to the innovation that a company is seeking to accomplish.
6. Increased Employee Retention
High turnover can be a huge issue in companies. If a company can’t retain a workforce and their loyalty, they are not only losing those individuals but incurring the cost of finding replacements. All in all, it’s better if a company can lower turnover and believe it or not, stimulating emotional intelligence can be a way to do this.
One study from Walden University looked at the correlation between emotional intelligence and managers interactions with employees. The doctoral study looked at how managers with higher EI’s performed better in adaptability, stress management, and motivations. In general, they conclude that the qualities we’ve looked at here, when concentrated in a managerial position, spills down to lower tiers of responsibility. This makes the place of employment more inviting and welcoming to its members which raises retention rates.
7. Increase Personal Investment in the Company
When someone cares more about their job, they’re bound to do better at it. This concept as it related to EI was looked at in a case study of Dangote Flour Mills Workers. While it seemed at the importance of EI in managers, it focused on the suggestion of having new employees participate in an organizational socialization program. This program, in their case study, included EI evaluations. This was done to ingratiate new individuals into the company and it was found that it helped to compensate for some of their lack of experience in their positions.
8. Preparation for Management Positions
As we’ve covered here, high EI can help managers. Therefore, if you have employees that already have a high EI, they are likely to perform well in managerial positions. This makes internal hiring much smoother as the people you are promoting are well-prepared for the positions they are about to take on. This is an important aspect of preparing people for promotions. Once again, EI is a soft skill just as important in this aspect as hard, technical skills.
There are a lot of responsibilities of business owners and managers when it comes to keeping employees present, happy, and productive. There are a lot of factors that are important within this sphere and one of such factors is emotional intelligence. This is a perspective that can’t be overlooked in its importance for reasons ranging from retaining employees to keeping them in a productive space.
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