Who Can I Help?

Hi, I’m Joran Hofman.  I help the following people:

  • B2B SaaS Startup business owners
  • B2B SaaS Mid-size/Large enterprises
  • Growth marketers
  • Advertising Publishers
  • Marketing Agencies
  • CPA/Affiliate Marketers

When I worked at my previous company, I often received the question, “This is a great tool. Which tools should I use more?” This led me to start my company, which lists the best Sales and marketing tools and currently receives 30k+ organic visitors monthly.

To turn this into a revenue stream, I started applying to the partner/affiliate programs listed on the site. After a while, I realized that the current tools on the market are not doing what they should: helping the partner and SaaS partner build a revenue channel.

Overall, I love solving business challenges by using technology to create innovative solutions that lead to increased revenue opportunities! As I’ve grown from a salesperson to Head of CS and led a team of 25+, I’ll always make sure to keep the clients in mind, as in the end, that is why you are building something, right?

How can I help?

  • Bootstrapping: I have been bootstrapping my own SaaS for the last 1,5 years. I would lie if I told you I never thought about funding or quitting. Need some motivation or a mirror? Please send me a message. 
  • Building a Team: I have built a CS team within Leadfeeder from 3 to 25 FTE, all using a data-driven approach. We were able to hit targets, change the structure, and create processes to avoid any micromanagement.
  • Customer Success:  I joined a startup (Leadfeeder) with only 18 people and no CS department. 4.5 years later, I left the company as the Head of CS and managed 25 people within CS.
  • Remote Work: Over the last 5+ years, I have been working remotely, managing a team, and building my own startup—all with remote employees/colleagues. Want to know how to do this, the challenges, or the advantages? Just let me know.

Qualifications and experience

  • Sales Loves Marketing (Founder, October 2016 – present). Start using the right tools to reach your goals more easily and align your sales and marketing departments. Here are all the exciting tools ). for marketers and salespeople.
  • Reditus (Founder, April 2020 – present • getreditus.com). Helping B2B SaaS companies to grow by setting up a profitable new revenue channel: partner marketing.
  • Leadfeeder (Head of CS, May 2020 – February 2022)
    • leadfeeder.com
    • Leading the CS Team to achieve;
    • Lower Net Churn
    • Increasing Expansion Revenue
    • Higher Customer Adoption
    • Product development
    • Goal = Overall growth of the company
  • Leadfeeder (Customer Success Lead, July 2019 – May 2020)
      • Leading the CSM’s worldwide
      • Implementing KPIs for individuals & team
      • Setting up processes & best practices
      • Implemented a new CS tool in 3 weeks and maintained it

Services

  • Team/Group Coaching
  • Individual Coaching

Ways of working

  • Face to Face
  • Online

Contact Me

Email: [email protected]

  • About the Author
  • Latest Posts

This page is a feature of the People Development Magazine.

Why not sign up and get your Free Coach/Trainer Page?  You can find out more details and the application form here:

 

We accept no responsibility or liability for the accuracy of the information contained in this entry.