Employee Self Service (ESS) is a portal that makes it easier for employees to take care of many different HR-related tasks and it is a great way of improving employee experience. In most cases, it is designed just for your organisation, as an extension of your company’s intranet or employee portal.
ESS allows employees to access the software and complete various job or HR-related task themselves rather than waiting on somebody else in management or HRS personnel to do it for them. In our current labor system where there are fewer people available because more companies have moved from hiring full-time positions with benefits over partime work without perks, this can help increase efficiency by saving hours spent doing things like completing I9s when you might not need one at all! For some businesses though, especially those who rely heavily on part-time
The aim of ESS is to empower employees with information about their benefits and other HR services via a website that enables fast, efficient, and accurate solutions to a variety of tasks.
ESS is scalable too, which means it can adapt to your company’s needs no matter how big or small they may be. If you want ESS to handle more than just forms then there is the option of also being able to handle employee scheduling as well, so that your HR team doesn’t have to worry about making sure that everybody is on the roster for the right day.
Features of ESS
Employee Self-service systems provide employees with a degree of autonomy to change personal information such as their addresses, contact information, and banking info. Employees are also able to view scheduling and payrolls when using ESS programs. However, more sophisticated employee self-service systems allow managers the ability to provide approval or denial for time off requests submitted by workers in order to take care of any needs they may have outside work hours.
Employers can track each request along the way from creation to completion and determine whether or not these requests have been completed properly. Also, ESS offers the ability for employees to use a smartphone device in order to complete tasks such as updating their lunch hours and requesting time off.
Benefits of ESS
Employee self service can make a company more efficient and productive by giving managers all of the information they need in one place and a more efficient HR technology. Managers will be able to see any scheduling conflicts there are on their employees’ calendars without spending hours trying to work out an issue themselves. Employees may also feel empowered when having access from home because it saves them time-consuming trips back and forth into the office for simple tasks like updating their schedule.
Some of the benefits include:
- More Streamlined Systems
- Accessible Anywhere at Any Time
- Reduction of Errors
- Improving HR Functionality
- Reduced HR Workload
- More Employee Empowerment
- Easier Self Service Compliance and Auditing
Drawbacks of Employee Self Service
The biggest drawback to investing in ESS options is at the beginning, installing and learning the new system as well as the srequired amount of time taken to ensure that every company member knows how to use the system.
Additionally, companies must invest heavily in training employees on how best to utilize their new software before they see any benefits themselves; therefore spending hours invested into something with minimal return for quite some time after it has been implemented.
Using ESS to its Full Potential
Some employees can find it difficult to use spreadsheets, making them feel disconnected from their work. Self-service portals help give people the autonomy they need by simplifying a system that many may have felt frustrated and overwhelmed with in years past. The time spent setting up this tool is worth it if you want your team members to be more engaged on projects and communicate effectively as well!
- Introduce during onboarding process
- Consistently Encourage Employees to Use Self-Service
- Offer a Wide Range of Self-Service Options
- Make It Social
- Assign Tasks within Self Service
- Make Sure the System is Up to Date
- Use Messaging Options for Feedback