How can you lead disengaged employees?
According to a Gallup survey, 77% of employees are disengaged. No company can survive long-term with 77% of their people disengaged. Reasons for disengagement vary as follows:
How can leaders re-engage with disengaged employees?
Employees today want to feel valued, want to learn, grow and contribute to something meaningful. Here are some ways leaders can create better engagement.
1. Create leaders, not followers
Trust employees to do their jobs and give them the space to handle challenges that come up. It could be a dissatisfied customer or making a judgment call. When they have the space to handle the challenge, they take on a higher level of personal responsibility and leadership. A true leader understands the importance of reaching back to help others grow and is not intimidated by others’ growth.
2. Create an environment of growth
It’s been said if we are not learning and growing, we are dying. Employees today want to continue to learn and grow. If this need is not being met they are not contributing to their full potential. This also contributes to high turnover if employees do not feel they have the capacity to grow in their position. Keep your environment up to date digitally. Operational Digital Transformation is key to employees’ success and in turn business success.
3. Welcome input and new ideas
Give employees the space to give suggestions and be a part of the decision-making process. Some of the best, most innovative ideas can come from the least expected people when they are given a chance.
4. Don’t micromanage
Give people the space to make decisions, take action, and be a leader. When people feel they have this freedom in their lives, it gives them a sense of control and fulfilment. It will also translate into how they deal with your customers.
5. Offer flexible work environments
If a job can be done from home, offer the option to employees that prove they can handle it. This builds trust and often they will put in more work at home than they would in the office.
6. Share the vision of where the company is headed
This gives employees hope and a sense of future, which helps them feel secure. When they feel more secure, they feel more valued.
Leadership today has no room for outdated management styles. Today’s managers need to focus more on leading, not managing, and creating new leaders alongside them. This dramatically increases the growth of a company, while building more personal responsibility within individuals. Ultimately leaders should remedy the problem of disengaged employees.
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Debbie Ruston has been an entrepreneur and trainer since 1986. She works with individuals, and groups interested in developing their entrepreneurial leadership mindset.