Competition In The Workplace - People Development Magazine

Most organisations today reward competition.  They believe that a bit of friendly competition motivates people to perform better than they would typically do.  But is competition in the workplace beneficial?  This post aims to dig a little deeper into the vices and virtues of competition in the workplace.

Back to Basics

Competition is as ancient as our world itself.  The Olympic Games are probably the oldest form of competition, but they didn’t start as a competition as we know it today.  It originated as a religious festival to honour the deities, specifically Zeus.

Initially, it was associated with honouring the fallen heroes in battle as part of funeral rituals.  The games were a way of honouring those who lost their lives in the service of keeping the empire safe.  It is probably more comparable to the Nobel Peace Prize today than any form of sport.  They were peaceful events, with the period leading up to them marked by a truce that allowed people all over Greece to come together and participate or be spectators, witnessing the best of the best and giving them the honour they so rightly deserve.  All athletes and officials swore an oath to follow established rules and to compete with honour and respect.  Cheating was probably not even a concept that existed yet.  The Games were about recognising and honouring talent and skill and worshipping Zeus, the mythical god of thunder.

Unlike these ancient origins, where physical strength was the most prized skill, in our modern world, wars are often invisible, with thought and the ability to create digital assets being the most prized skills.  In the age of knowledge workers, it’s your creative thinking and ability to build software that makes you stand out. Hackathons have become the modern-day equivalent of the ancient Olympic Games.

So, how can we leverage the benefits of modern-day competition in the workplace?  How can you focus on the virtues rather than vices?

Vices

The entire world witnessed firsthand the destructive power of competition in the 2020 US presidential election.  It’s the perfect example summarising all the vices that competition brings, with the most obvious points briefly described below.

To Win At All Costs

The desire to win is often so strong that people will do anything, and I mean anything, to win.  People will publicly shame, blame or badmouth innocent bystanders, all in an attempt to kill those voices that do not agree with the voice of the person they deem to be the winner.  It, however, damages the relationship and prevents productive progress from continuing.  All available energy is used to defend and justify.

With competition in the workplace, this ‘warfare’ is somewhat more subtle and easily overlooked.  It’s the person who whispers complaints about their colleague, by whom they feel threatened, in the ear of the leader to make them look good.  Or the outspoken person who hijacks the meeting, not leaving space for anyone else to voice their opinion.  Maybe it’s the person who will find a way to find loopholes in the system to make the stats look more impressive than they are.  This year.

The sad truth is that, for the most part, these strategies are effective.  It is the most vocal and overpowering that gets the promotion.  Or the most sly, able to talk their way around anything that is rewarded.

Divide and Conquer

The relationship is everything.  A team can collaborate and come together as a cohesive unit, which ultimately determines its success or failure.  When, however, negative gossip divides a group into “us” and “them,” you weaken and possibly even destroy relationships.

In work environments, it is this division that slowly and destructively erodes unity. Little by little, the quality crumbles as the relationships do.

Fear divides.  Love unites.

The fear-driven manager will spend his energy to win over allies and turn people against the perceived competition.  They believe that by making someone else look bad, they will look good.  If this is overlooked and rewarded, it strengthens the culture of division and separation.  Soon, an organisation is filled with silo, each blaming the other for everything that goes wrong, leaving the entire organisation losing in the end.

Withholding Information

One of the most destructive behaviours in a team is when a specialist, manager, or team member withholds information to be the proverbial hero that everyone needs.

It’s that person who rushes to deliver more, neglecting the time to make sure everything is in order before releasing to production to be the hero.  First, he is the hero because he completed the most deliverables.  Then he is the hero again when the bugs finally surface in production and he is the only one who can fix it.

Often it’s the hero that gets the bonus while the tenacious but slower coder is considered average on the bell curve and doesn’t get the promotion or the bonus.

The Zero-Sum Game

I play a lot of board games. You can tell more about a person by playing a single game than a bunch of interviews and personality tests, in my opinion.  I can tell someone’s ability to strategise, to work as a team, to problem-solve, to communicate, and to listen, to name a few. There are collaborative games, which I enjoy, and then there are the competitive zero-sum games, where there’s one winner and the rest are losers.

What I’ve learned from playing these zero-sum games is that whether you’re the winner or the loser, no one ultimately walks away feeling great.  The losers for apparent reasons.  Interestingly, the winners tend to fall into one of two categories.  Those who feel bad right away when they cause someone else to lose.  And those who get a high from the immediate dopamine rush of winning, only to have to win again and again to maintain it, much like an addiction. They, however, increasingly struggle to find people to play with, as few people enjoy playing games with someone who has to win at all costs.  This kind of winner ends up even more miserable and lonely in the end; it just takes much longer for the effects to surface.

When you’re playing a zero-sum game, ultimately, there’s no winner.  Everyone walks away from a loser in the end.  Some lose earlier than others.

There’s no progression and no growth when the balance results in a zero.  In an organisation, the same dynamics apply.  Often, it’s the managers who are desperate to “win” that end up feeling lonely and excluded from team conversations and the community.  They might win the title, but they lose in every other aspect.

Virtues

Competition in the workplace isn’t, however, only imperfect.  It can be an excellent showcase of talent and possibly the future of recruitment if seen through the lens of virtue.

Showcase of Talent

During my school years, I wasn’t good at sports. However, I had a natural talent for music, and my teacher would enthusiastically enrol me in competitions.

I didn’t much like these exams or competitions.  Also, I didn’t play the piano to be the best or to get a certificate. Then I threw away most of my certificates, dumping them in a pile as if they were dirty clothes, not seeing the value of a piece of paper with a fancy stamp.  I played music as an outlet for my emotions and to share my talent with my best friend when we played a duet.  By far, the most fun I had was playing a duet.  Solo performance didn’t excite me.

Even though I can’t say I enjoyed these competitions, I did enjoy the feeling of being seen as good at something.  It felt excellent sharing my talent with those who appreciated music. At school, I was the odd one out for liking classical music.  I also really enjoyed receiving applause for a well-performed piece.  I somehow felt witnessed.

Competitions are an excellent way to reward and recognise talent. When competition in the workplace celebrates talent, it can be a great way to motivate people to further develop their skills.

An Objective Measure Of Skill

Another great virtue of competition is that it objectively and fairly provides you with actual feedback regarding your skills compared to those of others.  In a competition, everyone starts with a blank slate at the same time and with the same resources.  It is as fair as can be and a tool to compare yourself to others, away from office politics or favourites at work.

We all want to be masters of our craft, and everyone should aim to be the best version of themselves.  We often, however, think we are better or worse than we are.  Competing with others is a way to correct misperceptions and reveal the reality of our skills, free from the influence of our specific organisation or team.

Just because you’re the best in your team doesn’t mean you’re the best.  It might not even mean that you’re very good.  It just means that there’s no one else better than you.  Competition can be a great reality check.

Skill Sharing Platform

My favourite reason for competing in hackathons – far more than receiving recognition or objectively gaining feedback on my skills relative to others – is the ability to learn new skills and receive constructive feedback from professionals.

When I was young, arrogant and very insecure, I dreaded any form of feedback.  Having grown up in a house where criticism was the only attention I received, naturally, I avoided it at all costs and worked extra hard to be considered “good enough”.  It frustrated my boss that I wouldn’t show him my work until it was perfect, but I didn’t dare risk any form of criticism on my sensitive ego.

As I, however, began facing the shadows of my upbringing, having been bullied and criticised, I started seeing the value of early feedback. I could finally see it as people helping me and a means to become better.

No matter how good someone is, they can always get better.  There is always something more to learn.  The world is changing so rapidly that it’s impossible to master all the techniques in your field.  The key is not to try to know it all.  It is never too late to start learning.  When you look at people through a curious lens, searching for something you don’t already know, life becomes pleasurable.

Conclusion

Competition in the workplace can be very destructive.  There are, however, two sides to every coin.  The choice is yours whether you look at it through a lens of vice or a lens of virtue.

Next time you schedule a meeting or plan an event, ask yourself what you can do to ensure everyone walks away as a winner.  When everyone wins, growth is exponential.  When, however, you play a zero-sum game, progress comes to a grinding halt.  What would you rather have?